Clear answers.
Before you commit.
Understand the plans, setup and day-to-day running of your network.
Site & Provider
Which bPanel product do I need?
Choose bPanel Site if you need one website: £5 per month or £50 per year, using a bPanel-provided address. A custom domain connection is £15 extra per year. Choose bPanel Provider if you manage a network of customer, branch or local team websites. Provider starts with one main website plus five customer websites.
Do local teams on Provider also pay for Site?
No. Their websites and standard website tools are included in the Provider package. The provider decides whether to charge its customers and collects those payments itself.
Demo, growth & renewal
Can I see bPanel before choosing a plan?
Yes. Request a free demo to explore provider controls, customer access and website tools. The demo is a product walkthrough, not free hosting.
Can I choose not to renew?
Yes. You can choose not to renew at the end of your monthly or yearly billing term. Notice, export and end-of-service arrangements will be stated in the service agreement before activation.
How does my service grow?
Plans cover 5, 15 or 50 customer websites, plus your provider website. Network can grow beyond 50 with extra customer websites at £2 each per month (£24 each per year). Additional-site rates in EUR and USD are quoted separately. All plans include unlimited bPanel users.
Users & storage
Are there limits or fees for adding bPanel users?
Every plan includes unlimited bPanel users with no per-user charge. Providers can add administrators, and customer websites can have administrators or editors. Access remains limited to the assigned roles and websites. Website capacity remains 5, 15 or 50 customer websites, plus the provider website.
Is the 25 GB storage allowance per website?
No. Starter includes 25 GB of NVMe SSD storage shared across the provider website and all five customer websites in that package. Growth includes 100 GB and Network includes 250 GB, also shared across each package. Adding a Network customer website increases website capacity, not the storage allowance.
Running your website service
Can we resell websites at our own prices?
Yes. Provide websites free, bundle them into your offering or charge your customers directly. bpanel charges your organisation for hosting and panel access. Customer payment collection is handled by you.
Whose branding appears in the panel?
bPanel branding appears in the workspace. Ask us about optional branding customisation when requesting your setup.
Does bpanel automatically create my customer websites?
Your organisation adds local websites through its Provider workspace and assigns access to each team. Initial hosting setup is reviewed and activated by us.
Plans & billing
What websites are included?
Provider plans include one provider website plus up to 5, 15 or 50 customer websites. bPanel Site includes one website.
Are all standard features included?
Yes. All plans include the full standard feature set and two themes.
How does annual billing work?
The yearly option shows the monthly equivalent alongside the full annual amount. The annual subscription is billed as one yearly amount.
Can I choose a currency?
Prices are available in GBP, EUR and USD. Use the currency selector independently of the billing-period control.
Do I pay when I submit a request?
No. Create an account and submit your requirements. bpanel reviews the request before arranging the service.
Domains & customer teams
Do I need my own domain?
bPanel Site includes a bPanel-provided website address. Connecting your own custom domain is optional at £15 extra per year. Provider customers supply their main domain; customer website custom-domain connections are included from Growth.
How are customer websites addressed?
Starter customer websites use subdomains of your provider domain. Growth and Network also allow a custom domain for each customer website.
Who creates customers?
Your organisation creates customers and gives their teams access.
Can customer teams change official links?
The organisation can publish protected official links and enforce branding settings that local editors cannot change.
Themes, migration & support
Can I request a custom theme?
Yes. Custom themes are quoted separately after we review your requirements.
How much is migration?
Website migration is £50 per website, with fixed regional prices of €60 or $65. The content-transfer scope is reviewed first; complex rebuilds are quoted separately.
Can I install my own plugins?
There is no self-service installation of third-party plugins. Discuss additional requirements with bpanel.
What hosting support is included?
Hosting, SSL, software updates and backups are managed by bpanel. Support is included with every plan.
Still choosing your plan?
Choose your website capacity. Hosting and standard website tools are included.